Talk:Pirate/@comment-2109624-20100703102144

Zynga knows this screwed problem and they are fixing it now.

Hello __________,

Thank you for contacting Zynga Customer Support.

This is Debbie and it will be my pleasure to help you ______. I do apologize for the inconveniences that this issue is causing you. We, as Zynga family are aware of the accounts who have this issue, I truly apologize for this.

I would like to assure you that you are our top priority, and this is why I am pleased to inform you that we have sent your information to the Game Development Team and they are doing their best effort to get this issue solved as soon as possible. In all the cases I have seen like yours, when the issue reaches the hands of the Game Development Team it usually doesn't take long to be resolved.

I really hope you'll understand this, being the great player you are, please be a little bit more patient, this will get solved as soon as possible, and remember that it always is my pleasure to help customers like you.

If you have any other doubts do not hesitate in contacting us, we appreciate customers like you.

Kind regards, Debbie A Zynga Customer Support