Talk:The Big Payoff/@comment-98.248.248.58-20110626031426

Joshua M.: Hello riley! I am a Zynga Customer Support Representative. How can I help you today? riley: hey i have been doing the big pay off like over 20 times and only keep getting 1% riley: i have used a couple energy packs bought energy with victory coins and used the brazil properties Joshua M.: Hi {!Account.FirstName}, I understand you are contacting us today with some questions about the new job feature for Brazil called the Big PayOff. I want to thank you for taking your precious time to get in touch with support about your concerns. At this time we are receiving a heavy flow of questions on how the feature works and why it takes so much Energy. This feature design was created for players to take a chance at getting some unique items and stats. At this time the feature is working as intended, but I would be more than happy forward your concerns to our Mafia Wars Development Team to insure you are getting the proper amount of Mastery. Once again I thank you for your precious time and I urge such a devoted player as you to voice your opinion on http://getsatisfaction.com/Mafia_Wars riley: feature isnt working and i get hit with an auto generated response. i have seen tons of people complaining about this issue Joshua M.: This is part of the Gameplay, if you would like I can credit you with an Energy Refill. riley: the thing is suposed to be random 1 - 10 % mastery and it is hitting only 1% Joshua M.: I understand and that is correct it is Random. I can refill your Energy for you. riley: this is rediculous. zynga is designed for casual game play and this is far from casual by setting dead lines and such. then when the developers screw up repetedly you make a joke of it with the april fools bash the developers. this is why every week i am loosing mafia members Joshua M.: I am very sorry about this, Riley. I will make sure that the Development Team knows how you feel on this issue and I will also make a report for my Boss to read as well.